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Hit a Pothole? If your vehicle is damaged who pays?

If you drive in and around Ashington then you’ll be as aware as I am that we seem to have our fair share of potholes on our roads. You may have even hit one recently.

 

Tyre Damage by pothole

 

Did you know that you may be able to claim compensation if your vehicle is damaged when you drive over a pothole? Take a few minutes to read this weeks article and you’ll not only find out what action you will need to take to ensure your vehicle is OK but if damage has been caused.

The good news is that you may not have to pay for car repairs if the damage is caused by a pothole. This is sure to be a relief for drivers that seem to be surrounded by pothole infested highways.

 

Flat Tyre

So, let’s find out more about the compensation process and how you can get started if you ever find yourself in this position.

 

Take Photos and Notes

For any compensation claim, you will need to gather evidence. The best thing you can do after your car is damaged by a pothole is to take a lot of photographs. This is going to be evidence that you need to prove your vehicle was damaged by the pothole and that you deserve compensation from the relevant authority who is in charge of the road. Make sure that you take photographs of your vehicle as soon as possible, showing the damage caused.

You will also need to take photographs of the pothole too. This includes ones that show how deep it is and the size of it. It’s also good to take a few shots proving what road it’s on. This will make sure that the relevant authority knows it’s their road.

 

Find Out the Repair Cost

Before the relevant authority is going to process a compensation claim, they will need to know the repair costs of your vehicle. At Cavendish Motor Company we can carry out a vehicle health check and see what the repairs are going to be. Take note and keep all the correspondence; this is going to be provided to the relevant authority later on.

 

Tyre and Alignment Prices

 

Select the Right Authority to Contact

There is going to be one authority that owns or manages the road that the pothole is on. This will be the organisation that you contact for compensation for the damage your car has sustained. So, to work out what authority you need to contact, think about what road you were driving on. If it was a normal street or road around your hometown or in a city, you will want to contact the local council. Their contact details should be freely available on their website.

If you were driving on a major road or motorway, it’s not going to be the local council that you need. Instead, it’s going to be a national organisation. In England, Highways England is going to be responsible for potholes. In Scotland, you will need to send your compensation claim to Transport Scotland. There is also Traffic Wales and the Department for Infrastructure for Northern Ireland.

 

Wait for the result

Once you’ve submitted all of your evidence and contacted the relevant authority, it’s time to sit back and wait. Remember there is probably a waiting list and you will have to join it. If things go smoothly, you could receive their findings within a few weeks, but it’s likely to take a couple of months.

 

Consider the Small Claims Court

In the event that the relevant authority rejects your claim, you can take it one step further. You can present your evidence at the small claims court. You will have to pay legal fees here if you lose and you may have to consider getting legal advice first. While this may be a way for you to receive the compensation that you think that you deserve, it may also cost you more if you lose. So careful consideration is required before taking this route.

 

Your Safety

At Cavendish Motor Company, our primary focus is to ensure your vehicle is safe and in a roadworthy condition. It’s not uncommon for wheel alignment to be affected after hitting a pothole. Even if your tyre and wheel appear to be undamaged it’ll be worth popping in so that we can check your wheel alignment and carry out a quick health check.

 

Correct Wheel Alignment Saves Money

 

This will not only ensure your safety, but check that your tyres will not have their service life reduced by bad alignment.

So if you’re in Ashington give us as a call today to book your appointment on 01670 201 090.

 

 

How you can save money with Wheel Alignment

How you can save £100s by checking your wheels are properly aligned.

Cavendish Motor Company have been caring for motorists and their cars in and around Ashington for years. We like to listen to your questions and comments and always offer great value. With this in mind, we decided to share the tips and benefits of having your wheels properly aligned.

Correct Wheel Alignment Saves Money

This is one important part of the regular maintenance schedule for any vehicle that many people overlook.

 

Better Driving Experience

Among the many beneficial advantages of ensuring the wheels are aligned properly, is that you will find it more satisfying to drive your vehicle. You will also find that the chance of your vehicle pulling to one side or the other is greatly reduced.

Wheels which have come out of alignment work against each other, which results in hard driving. Making sure that the wheels are properly aligned can help reduce any rolling resistance. This means that the vehicle does not have to burn so much fuel in order to be able to travel in a  forward direction.

 

Save on Fuel

When wheels are properly aligned, you will find that you save money at the pumps as there is a significant fuel economy benefit associated with correct wheel alignment.

Improve MPG with Wheel Alignment

It has been estimated that those vehicles with bad wheel alignment can suffer a decrease in fuel efficiency by as much as 7%. For a motorist who drives 15,000 miles a year, obtaining an average 51 miles per gallon at £1.15 per litre (£5.27 per gallon), proper wheel alignment adds nearly £110 in annual fuel cost savings.

 

Save on Tyres

It does not take much for the wheel alignment to fall out of line on a car, however new or old. A clip of a kerb, a pothole, can all have an effect on the alignment of the wheels, which can result in the tyres wearing out faster than they normally should.

 

Improve Tyre Wear with Alignment

Incorrect alignment can cause a tyre to wear unevenly, not only does this decrease a tyre’s safe driving life, but it can also damage a tyre leading to the need for premature replacement. So by getting the wheel alignment correctly adjusted, you will save money and extend the life of your tyres.

 

When should wheel alignment be checked?

If and when your tyres start to wear unevenly, you may notice these tell-tale signs.

 

  • Tread may look variable upon inspection.
  • The car may pull to one side or the other.
  • Your steering wheel may not be straight.

 

If you notice any of these, it is time to have your vehicle’s wheel alignment checked.

At the Cavendish Motor Company, we use the latest technology and training to ensure that your wheel alignment is correct.

For the short time it takes for our technicians to check the alignment on your vehicle, we can help you achieve a more pleasant driving experience and save you money. What’s not to like about that?

 

Call today to get your alignment checked 01670 201 090.

 

Car Service: Why its value for money?

Cavendish Motors has been looking after road users in and around Ashington Northumberland
for many years. We’re always incredibly keen to answer your questions and bring to you
information that you’ll find interesting.

With this in mind, we thought it’d be a good idea to write this article outlining the benefits to you
that regular maintenance brings.

Regular vehicle inspection can really make a difference to the efficiency of your vehicle. Not
only that but you’ll minimise your risk of breakdown. Vehicle maintenance can be easily
overlooked, but the importance of this should not be underestimated.

Last year the RAC assisted 2.5 million drivers that broke down by the roadside. Their survey
discovered that a large percentage of these breakdowns could have been avoided had the
vehicle owner had their car serviced.

Car Servicing can prevent breakdowns

Having your vehicle regularly maintained and inspected can benefit you in two main areas. The
first of these is the prevention of major repairs. Prevention is preferable to cure, and some
maintenance today will always cost you less than an expensive fix in the future.

A common example we see is that of brake repairs. Brake pad wear is a natural occurrence, but
it’s important that the pads are replaced before they are completely worn out.

Delaying the replacement of your brake pads can lead to damaged brake discs. The repair for
this can cost £100’s in unnecessary parts, and can normally be avoided.

The second benefit is one of fuel efficiency. The modern car is a finely tuned piece of
engineering. Failure to carry out fundamental maintenance can see you returning to the pump
prematurely costing you ££’s in increased fuel bills yearly.

Something as inexpensive as an oil and filter service can have a positive impact on the MPG
you vehicle returns. As well as the benefit of extending engine life.

Brake Pad Wear

Some regular home maintenance can also be a good idea, carrying out checks such as tyre
pressures, engine oil level, and topping up the screen wash bottle are just a few things you can
do that will pay immediate dividends.

That being said the majority of the attention your vehicle requires will need a professionally
trained technician who has the tools, knowledge and information to carry out the more complex
operations safely.

For many years, your vehicle can be considered to be more computer than a car, and as such
are highly technical pieces of engineering. The driver can hardly be expected to understand the
electronics that are hidden beneath the bonnet.

It’s for this reason, we’d always advocate using a trained professional. An under-qualified
person could do more damage trying to fix the vehicle themselves. This damage could lead to
unnecessary expense. Which is something we’re keen to avoid.

Franchised dealership or Independent garage?

So… Your car or van needs a service, who should you choose?

There are a great many reasons to pick a quality independent garage over a franchised dealer.
The business overheads of the franchised dealer can be many times higher than that of a
quality independent garage. This can usually be attributed to their large premises and extensive
workforce. This obviously leads to a high labour rate.

A recent survey found that franchised dealers’ repairs costs can be as much as
18% higher than a quality independent repairer.

It’s also worth noting that many independent garages are owned by dedicated technicians who
are passionate about their trade. It’s also not unusual for them to have committed to 100’s (if not
1000’s) of hours in training to keep up with modern vehicle technology.

You’ll also find most Independent garages a very keen to give a higher than normal level of
customer service as they don't have the huge marketing budgets of a franchised network, and
rely on their good service message being spread by word of mouth.

 

Save Money on Car Servicing

What should you expect when your car is serviced?

The specific service items that your car or van requires will depend on many factors. The
following checklist though is indicative of the popular items carried out on most service
schedules.

  • Brakes:
    Brake components will be measured to ensure serviceability. Brake fluid will be
    checked to ensure it meets recommended specs and topped up if required. Brake
    pipes will be checked for security and corrosion.
  • Lights:
    All lights are checked including the front, side, rear, and main lights are in full
    working order. Hazard warning lights and indicators are checked, as are number
    plate lights, brake lights, fog lights and reverse lights.
  • Wheels and tyres:
    Wheels and tyres are inspected for damage and defects. Tread depth is measured
    to ensure it is above the legal limit of 1.6mm. Tyre pressures are checked and
    adjusted where required.
  • Electrics:
    The vehicles starting and charging system is checked including the battery,
    alternator and starter motor.
  • Instruments:
    The dashboard function along with all gauges, warning lights and the horn
    will be checked for correct functionality.
  • Interior:
    The seat belts and mechanisms are checked along with the internal and external
    mirrors, seats, interior lights, doors and locks and the handbrake.
  • Fluids:
    General fluids will be replenished, including washer fluid. Fluids such as coolant,
    power steering will also be checked and topped up where required.
  • Engine:
    The oil and filter are usually replaced. Items such as the exhaust system, fuel pipes,
    radiator, clutch, air filter, coolant hoses, auxiliary drive belt are checked and reported
    upon. Spark plugs and other service items may also be replaced.

So…. You now know the benefits that regular vehicle inspection brings. But who will you choose
to carry out your next service?

We’re obviously a little biased, but when it comes to looking after your car our years of
experience, expert technicians, friendly team and the great value we offer are guaranteed to
leave you with a smile, in a vehicle you can trust.

You’ll definitely be glad that you chose Cavendish Motors to look after your vehicle.

Call 01670 201 090 to book in now.

MOT Checklist

MOT Checklist and Top Ten Tips To Pass Your MOT

Five Minute MOT Checklist

Cavendish Motor Company have been carrying out MOT’s in  Ashington for many years and we’re here to help your car pass the MOT First Time which is why we’ve put together our MOT Checklist for you. With this MOT checklist, you’ll give your vehicle the best chance of passing the MOT first time saving you money.

Helping your car pass its MOT test

Over 1 million vehicles fail the MOT due to simple items, items such as washer fluid, and faulty bulbs. It’s not unusual for you to be able to rectify these yourself and that’s what the following checklist is there to do. Take two minutes to whizz through the list and your car has a much higher chance of passing the MOT first time.

 

1 – Front Lights

Take a look at your front lights to ensure that they’re clean and function correctly. Check your side lights (normally the first position on your light switch) dip beam and main beam next comes your indicators and then your hazards.

2 – Rear Lights

You’ll need a friend to assist with the next step. Press the brake pedal and make sure that all brake lights work including a high-level strip light if fitted, follow this with indicators and hazards.

3 – Number plates

Making sure that both number plates are clean, a speedy wipe over with a cloth will make a big difference if they’re not. If you have a private plate then ensure it meets the legal requirements on the font used and spacing.

 

4 – Wheels and Tyres

Take a look at your wheels and tyres to check for damage.

The minimum legal tread depth is 1.6mm. If a tyre is below this across the centre ¾ of the tread width (around the entire circumference) then it’ll fail. Not too worry though as we always have great deals on tyres at Cavendish Motor Company.

 

5 – Seats and Seatbelts

Ensure that the driver’s seat moves backwards, forwards and locks in position. Also take a look at your seat belts making sure that there is no damage along their length, that the belt is secure and locks in position and retracts when required.

Also, check that the buckle latches in the locking mechanism and releases when required.

6 – Windscreen

It always helps to have a good view of where you’re going so we’ll take a look at the windscreen next. Make sure there is no damage larger than 10mm in the driver’s line of sight, or 40mm where the wipers sweep the screen. If there is then check your insurance as you may have windscreen cover and be able to remedy that fault prior to bringing your vehicle to us.

7 – Washers and Wipers

Make sure your washers have sufficient fluid to clean the screen. It’s also worth taking a look to ensure that your wiper blades are in good condition as any tears or holes could be a failure. If you find an issue just let us know when you book as we keep all the common sizes in stock.

8 – Horn

A quick push on your horn should emit a warning loud enough to be heard by other road users. Ensure yours is as close to standard as possible as bells, sirens, twin tone and musical horns are not allowed.

9 – Oil and Fuel Levels

We’ll need to have your engine running whilst we carry out your MOT. Taking a quick look at your oil level (refer to your handbook on how to do this) to make sure it’s correctly filled will allow us to start the test.

 



Also please make sure that you have sufficient fuel in your car to make it through the test. We’ll have had three shredded wheat for breakfast but we’d rather not have to push your car from the ramp 🙂

10 – Warning Lights

Ok, so you’re almost done. One last thing to take a look at. You’ll have noticed warning lights that illuminate and extinguish as you turn the ignition on, some of these are covered in the MOT.
Ensure that you don’t have warning lights on for your safety restraint, electronic stability control, anti-lock braking, tyre pressure monitoring, and engine management systems.

 

We’re here to help

Well done for taking a few minutes to give your car the best chance of passing the MOT. If you found an issue along the way that’s not a DIY fix then not to worry as our team at Cavendish Motor Company in Ashington are here to help and get your car through its MOT painlessly.

If you’ve found an issue and would appreciate some advice, or you’d like to book your vehicle in for its MOT test then give us a call today.

 

Book Your MOT Today 01670 201090

Wheel Alignment or Tracking ?

What is Wheel Alignment or Tracking?

Tracking Checks

Avoid the pothole crisis and book a Wheel Alignment

 

 

 

 

 

 

 

 

 

 

Wheel alignment or tracking plays a huge role in the maintenance of your vehicle. It refers to the angles and positions that your car tyres are set to point towards and keeps your car driving in a straight ahead.

Here at Cavendish Motor Company, we use computerised Hunter Wheel Alignment equipment to accurately adjust your front and rear wheels to the recommended position from the manufacturer’s specifications. This is far more precise than the older laser tracking gauges still in common use.

Driving through potholes at speed or bumping up kerbs can result in knocking your alignment out of specification. Poorly aligned tyres can result in your car not holding the road as well as it should and also decrease the lifespan of your tyres.

 

Do you need a Wheel Alignment Check?

Things to look out for:

Does your car feel like it pulls to one side?

Is your steering wheel straight or down at one side?

Are your tyres wearing more on the inside or outside edges?

Scrubbing or squealing noise at low speeds?

Does the steering wheel vibrate when driving?

 

What’s included ?

Our experienced technicians will check the direction and angle that your wheels and tyres are set.

Once we have these results we will contact you to see where you want to go with your alignment.

We will provide you with a quick check report showing you the car alignment angles and tyre tread depths.

 

What’s the cost?

YOU CAN GET A FREE TYRE AND HUNTER QUICK CHECK NOW!!

You will also receive a free computerised printout of your alignment settings and tyre depths.  If your alignment is out of manufacturers tolerance you are under no pressure to have any work carried out and

Alignment adjustment starts from just £45 which you could easily save in increased fuel efficiency or reduced tyre wear over the course of a year average driving.

To book in for your Hunter wheel Alignment then please give us a call on 01670 523 200

 

QUICK FRONT ALIGN

TOE N GO ON A RENAULT CLIO

HUNTER ELITER TD IN ACTION AT CAVENDISH MOTORS

ACCURATE 4 WHEEL ALIGNMENT

 

Car Battery In Cold Weather?

Why does a Car Battery Fail in Cold Weather?

Extremely cold weather can directly effect the chemicals within your car battery.  This can explain why your car may struggle to start on a cold frosty winter morning.  Short local journeys often don’t allow enough time to recharge the battery completely.  This is particularly true in the winter months when drivers are using heated rear windows,  heater fans,  lights and wipers in the poorer weather.    Modern batteries have improved tremendously but so has the demand on them, You may also notice if your vehicle has stop start technology that this does not operate at low temperatures which is quite normal to place a lower demand on the battery. When your car is parked up for a few days such as during the Christmas holidays failure risk may be increased and the RAC and AA often see and increase in non starting problems over this period.

For this reason we advise you to have your battery and alternator checked before the severe weather sets in.  The test is free to our regular customers and we also offer a more comprehensive full winter safety check at Cavendish to put your mind at ease.  The battery check will give a digital snapshot of the batteries health and alert our skilled technicians to potential failure before it lets you down.

For any further advice on Batteries or how to stay safe on the roads this winter give one of our team a call on 01670 523200 or pop in to arrange your Winter Health Check.

 

 

MOT – Changes to the MOT Test

MOT – Changes to the MOT Test

The MOT test changed earlier this year and will effect almost every car in the UK over 3 years old.  The good news is that any defects found during the test are now categorised as  DangerousMajor or Minor. The categories depend on the type of defect and how serious it is.  They have also changed the layout of the certificate too.

So its not just a simple pass or fail anymore and its caused some confusion across the country.  In simple terms the new categories “Dangerous” and “Major” are essentially failure items and require immediate repair to get an MOT Pass.  The new “Minor” category is considered an MOT Pass but should be repaired as soon as possible so can be considered like an advisory on the old MOT certificate.

Will my diesel car pass the new emissions test?  If your car is regulatory serviced and in good condition you probably have no need to worry but poorly maintained vehicles may find the new lower emissions standard hard to meet as the limits have been drastically reduced. Removal or tampering with a Diesel Particulate Filter (DPF) or catalytic converter will now result in an automatic fail.

An Engine Management light or Air bag fault are now part of the test along with under inflated tyres, Brake fluid contamination and reverse lights

The good news is our job as MOT testers is still to keep you safe.  At Cavendish we want your car to pass its test first time so encourage our customers to keep up regular maintenance as prevention is always better than cure.

If you have any questions regarding the new test please just ask.

Chronicle review of EDT Treatment

We are delighted to announce that the Chronicle recently came to see all about the award winning EDT Engine Decontamination treatment that Cavendish offer:

Too see the review for yourself follow the link below:

http://www.chroniclelive.co.uk/special-features/take-your-car-cavendish-motors-11911705

Treatments start from just £149 including an oil and filter change.

Call or email now for further details.

Garage of the year 2013

Garage of the year competion 2013

Thanks to all our customers who have voted for Cavendish in this years Motor Codes National garage of the year competition.  We have just retained North East Garage of the Year for 2013 holding the title we achieved in 2012.

The team are delighted to recieve the independant confirmation of the great service we offer to our customers.  Thanks again for all our customers repeat business and all those votes you have made.  A big thankyou and congratualtions to the entire team.