TSI (Trading Standards Institute):
As each year arrives new and more complicated automotive technology develops. It is understandable why customer are becoming more reliant on a dependable garage and that many consumers could easily be overwhelmed with how there vehicles work. Due to this increasing complexity many garages are now unable to instil confidence and authority in the work they undertake. Bosch Car Service Centre’s work to a code of practice that is fully approved by the TSI. Their code promotes and safeguard the consumers interests by providing them with a clear description of the high standards and processes which they follow as part of Bosch Car Service. In the unlikely event you need to make a complaint you have further reassurance there is an easy to follow procedure which even includes conciliation and if required independent adjudication to ensure a fair and swift resolution is reached.
Cavendish Motor Company Ltd are also registered with RMI Trust My Garage for service and repair.
We were also voted North East Region garage of the year 2012 and again in 2013 by Motorcodes.
For more information about TSI visit their website or give us a call and well be happy to explain.